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FDACS Licensed Free Re-Treatment

Customer Reviews

What Tallahassee homeowners say about Capital Shield — plus how to judge any pest control company's reviews, and why we won't publish anything we can't stand behind.

A Tallahassee home exterior representing satisfied local customers

Homeowners across Tallahassee, Leon County and Wakulla County trust Capital Shield to treat the source and stand behind it. Here's what a few of them have said.

★★★★★ Rated 5.0 by local homeowners · Betton Hills · Killearn · Myers Park · Bradfordville & across Leon County
★★★★★
“Found what looked like mud tubes in the crawl space of our 1960s home and feared the worst. Their inspector confirmed subterranean termites, applied a liquid barrier, and set up annual monitoring. Clear, no scare tactics, and the price was exactly what they quoted.”
Jennifer H. · Betton Hills · Termite treatment
★★★★★
“Scratching in the attic every night turned out to be rats coming in by a roofline gap near one of our big oaks. They sealed the entry points, trapped what was inside, and it's been silent since — and they actually showed me photos of where they were getting in.”
Marcus D. · Killearn · Rodent exclusion
★★★★☆
“German roaches in our older Midtown apartment kept coming back after we tried store sprays. They baited, coordinated with the unit next door, and after a couple of visits they were finally gone. One rescheduling hiccup early on, but they owned it.”
Ashley R. · Midtown · German roach control
★★★★★
“We couldn't use our backyard in the evenings — the mosquitoes were relentless. Their yard treatment made a huge difference within days, and they hit the standing-water spots I hadn't even thought about. We're finally back on the patio.”
David C. · Bradfordville · Mosquito control
★★★★★
“On the quarterly plan for two years now — no more ants marching across the kitchen, no more palmetto bugs by the door. Same technician every visit, always on time, and never pushy about add-ons. Exactly what I wanted.”
Sandra K. · Myers Park · Quarterly plan
★★★★★
“Palmetto bugs kept getting in around the garage and the plumbing lines. They found the gaps, sealed them, and set up a perimeter treatment. Haven't seen one inside since — and they were genuinely kind about how much the things gross me out.”
Rebecca M. · Crawfordville · Palmetto bug control

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Leave us a review

Worked with us? We'd genuinely value your honest feedback — it helps other Tallahassee homeowners know what to expect, and it helps us keep improving. If anything ever falls short, please tell us directly first; we'd much rather make it right than read about it later.

How to judge pest control reviews

Look for specifics, not adjectives

"Great service!" tells you nothing. A useful review names the pest, the neighborhood, what was found and whether it stayed fixed: "Had German roaches in our Midtown apartment — they baited, coordinated with the neighboring unit, and three weeks later they were gone." That's evidence.

Check whether it stayed fixed

The most valuable reviews are written months later. Any company can appear successful for two weeks. Whether the pests stayed gone through the next season is the real test — look for "months later, still nothing."

Read the negative ones properly

A company with zero negative reviews is either brand-new or curating. What matters is what the complaints are about and how the company responded. A defensive reply to fair criticism tells you more than the criticism did.

Watch for manipulation

  • Clusters of five-star reviews posted within days of each other
  • Reviews that all use the same uncommon phrasing or the company's marketing language
  • Reviewer profiles with a single review and no history
  • Generic praise that could describe any company in any city

If you've worked with us

We genuinely value reviews, and we'd rather they were honest than glowing. If something didn't go well, please tell us directly first — we'd much rather fix it than read about it.

In the meantime, judge us on the things you can verify: our FDACS license, our written guarantee, and the itemized quote you get after a free inspection — no obligation, and yours to compare against anyone else.

Ready for a free inspection?

Tell us what you're seeing. A licensed technician identifies the pest and the entry points and quotes an exact price — with no obligation.

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